Mrs. Michelle Wong

Mrs. Michelle Wong

Michelle-Wong
wimiwo@gmail.com
(+65) 6533-6451
(+65) 9644-6484
(+65) 6532-4566
(+65) 9644-6484
http://www.resolvers.com.sg/
https://www.linkedin.com/in/wimiwo/
112 Robinson Road
#14-02 Robinson 112
Singapore, Singapore 068902
Singapore
Qualified By
Singapore Mediation Centre
Experience Qualification Path
Mediator Level 4
Mediation Location(s)
  • Singapore
Mediation Language(s)
  • Chinese
  • English
  • Cantonese
Intercultural Experience
1994: National University of Singapore -- Japan Airlines Scholarship in Tokyo, Japan at 上智大学
1997~2001: Regional Product Management at Hewlett-Packard (Far East) [Asia-Pacific]
2008~2011: Regional General Management at Jardin-Smith International Pte Ltd [Singapore, Kuala Lumpur, Hong Kong]
2015: Harvard Law School's Program on Negotiation -- Mediation, and Negotiation Programs in Cambridge, Massachusetts, USA
2016: International Chamber of Commerce's International Commercial Mediation Competition in Paris, France
2016: Singapore Management University -- Teaching Assistant (Legal Study Mission - Hong Kong) in Hong Kong at 香港大学
Current Position and Background
Director and Mediator at Resolvers Pte Ltd
Family Mediator and Associate Mediator at Singapore Mediation Centre
Mediator at the State Courts' Centre for Dispute Resolution
Mediator at the Community Mediation Centre
Mediator at the Consumers' Association of Singapore
Associate at the Singapore Institute of Arbitrators
Trainer at Singapore International Mediation Institute

1996: National University of Singapore -- Bachelor of Arts (Political Science | Public Policy and Administration)
2003: National Institute of Education, Singapore -- Post-Graduate Diploma in Education (Secondary)
2006: James Cook University -- Master of Education (Learning Technology)
2015: Harvard Law School's Program on Negotiation -- Mediation, and Negotiation Programs
2017: Singapore Management University (Law) -- Juris Doctor
2017: National University of Singapore (Law) -- Graduate Certificate in International Arbitration



Mediation Practice Area(s)
  • Commercial, general
  • Community
  • Family
  • Social
  • Business To Community
  • Fast Moving Consumer Goods
  • Technology
Main Mediation Practice Area Description
With fourteen years in the private sector managing sale of goods within the Asia-Pacific region, and managing business operations in three jurisdictions, I have the experience to understand general commercial and civil disputes.
Further, with six years in the public sector focused on general education, I have the experience to understand many issues that relate to the education industry.
As a mother of three sons (aged 13, 17 and 19 in '17) who was a qualified and experienced educator, I can understand familial matters and, relate with children to function effectively as a family mediator.
Mediation Experience
2013 ~ 2015: Mediated in the State Courts' Small Claims Tribunal
2015 ~ : Mediate in the Singapore Mediation Centre
2015 ~ : Mediate in the Community Mediation Centre
2015 ~ : Mediate in the Consumers' Association of Singapore
2016 ~ : Mediate in the State Courts' Centre for Dispute Resolution (Magistrate's Complaints)
Settlement Rate = 76.5%
Mediation Style(s)
  • Facilitative
  • Evaluative
  • Transformative
Mediation Style Description
While my mediation training at the Singapore Mediation Centre was facilitative, my mediation training at Harvard University was transformative. I can adapt to the situation and adopt the necessary style. My primary focus remains to understand and to facilitate so as to meet, as far as is possible, the interests of the parties.
Code of Professional Conduct
Singapore Mediation Centre's Mediator's Code of Conduct
Complaint Process
Via Singapore Mediation Centre
Professional Indemnity Insurance
Unavailable in Singapore
Feedback Digest
Latest Update 19 January 2018
Professional Affiliation
Fellow Member of the Singapore Institute of Arbitrators
Accredited Family Mediator of the Singapore Mediation Centre
Accredited Associate Mediator of the Singapore Mediation Centre
Fee Rate
S$400 per hour for mediation of case
S$200 per hour for pre-mediation review of case
Mediation Education and Training
Associate Mediator Accreditation at Singapore Mediation Centre
Family Mediator Accreditation at Singapore Mediation Centre
Mediation Program at Harvard Law School's Program on Negotiation
Mediation Teaching and Mentoring
Coaching at Singapore Mediation Centre
Assessing
at Singapore Mediation Centre
Training
at Singapore International Mediation Institute
Mediation Publications
"Learning from the Hong Kong Experience to Propose a Mediation and an Apology Law for Singapore" in Singapore International Mediation Institute's Contemporary Issues in International Mediation (Volume 2, 2017)