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Anil Changaroth – Online Dispute Resolution and the Singapore Convention
Ban Jiun Ean – The Singapore Convention: How Does It Move the Needle in Growing The International Mediation Market?
John Brand – South Africa and the Singapore Convention on Mediation
Shanti Abraham – The Potential of the Singapore Convention in Malaysia
Elena Koltsaki and Kelly Letsiou - Greece and the Singapore Convention
Anil Xavier - India and the Singapore Convention
Wolf von Kumberg - Impact of the Singapore Convention on Investor-State Mediation
Sarah Blake - Culture, Process and Value Proposition in the Era of the Singapore Convention
Deniz Kite – Turkey and the Singapore Convention
Author Nadja Alexander on 'The Singapore Convention on Mediation: A Commentary'
Aloysius Goh and Violet Huang – China and the Singapore Convention
Tony Nguyen – Vietnam and the Singapore Convention
Ana Sambold on the Singapore Convention: a US Perspective
Thomas Samsø Bloch - A Scandinavian Perspective on Mediation in the Era of the Singapore Convention
Pasit Asawawattanaporn – Thailand and the Singapore Convention
Bharati Rao - Advocating for Mediation Education in India in the era of the Singapore Convention on Mediation
Justice Aimé Muyoboke Karimunda - Rwanda and the Singapore Convention on Mediation
Dr Kariuki Muigua and Beryl Ouma - Kenya and the Singapore Convention on Mediation
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Mediator Profile Page
Home
Mediator Profile Page
Mrs. Michelle Wong
Direct Link
Michelle-Wong
Email
wimiwo@gmail.com
Phone Number
(+65) 6533-6451
Mobile Number
(+65) 9644-6484
Fax Number
(+65) 6532-4566
Direct Line
(+65) 9644-6484
Website
http://www.resolvers.com.sg/
Vide Profile Link
https://www.linkedin.com/in/wimiwo/
Address
112 Robinson Road
#14-02 Robinson 112
Singapore, Singapore 068902
Singapore
Qualified By
Singapore Mediation Centre
Experience Qualification Path
Mediator Level 4
Mediation Location(s)
Singapore
Mediation Language(s)
Chinese
English
Cantonese
Intercultural Experience
1994: National University of Singapore --
Japan Airlines Scholarship
in
Tokyo,
Japan
at 上智大学
1997~2001:
Regional Product Management
at Hewlett-Packard (Far East) [
Asia-Pacific
]
2008~2011:
Regional General Management
at Jardin-Smith International Pte Ltd [
Singapore
,
Kuala Lumpur
,
Hong Kong
]
2015: Harvard Law School's Program on Negotiation --
Mediation
, and
Negotiation
Programs in
Cambridge, Massachusetts,
USA
2016: International Chamber of Commerce's
International Commercial Mediation Competition
in
Paris,
France
2016: Singapore Management University --
Teaching Assistant
(Legal Study Mission - Hong Kong) in
Hong Kong
at 香港大学
Current Position and Background
Director
and Mediator at
Resolvers Pte Ltd
Family Mediator
and Associate Mediator at
Singapore Mediation Centre
Mediator
at the
State Courts' Centre for Dispute Resolution
Mediator at the
Community Mediation Centre
Mediator at the
Consumers' Association of Singapore
Associate
at the
Singapore Institute of Arbitrators
Trainer
at
Singapore International Mediation Institute
1996: National University of Singapore --
Bachelor of Arts (Political Science | Public Policy and Administration)
2003: National Institute of Education, Singapore --
Post-Graduate Diploma in Education (Secondary)
2006: James Cook University --
Master of Education (Learning Technology)
2015: Harvard Law School's Program on Negotiation --
Mediation
, and
Negotiation
Programs
2017: Singapore Management University (Law) --
Juris Doctor
2017: National University of Singapore (Law) --
Graduate Certificate in International Arbitration
Mediation Practice Area(s)
Commercial, general
Community
Family
Social
Business To Community
Fast Moving Consumer Goods
Technology
Main Mediation Practice Area Description
With
fourteen years in the private sector
managing
sale of goods
within the Asia-Pacific region, and managing
business operations
in three jurisdictions, I have the experience to understand
general commercial and civil disputes
.
Further, with
six years in the public sector
focused on
general education
, I have the experience to understand many
issues that relate to the education industry
.
As a mother of three sons (
aged 13, 17 and 19 in '17
) who was a qualified and experienced educator, I can understand familial matters and, relate with children to function effectively as a
family mediator.
Mediation Experience
2013 ~ 2015: Mediated in the State Courts' Small Claims Tribunal
2015
~ :
Mediate
in the
Singapore Mediation Centre
2015
~ :
Mediate
in the
Community Mediation Centre
2015
~ :
Mediate
in the
Consumers' Association of Singapore
2016
~ :
Mediate
in the
State Courts' Centre for Dispute Resolution (Magistrate's Complaints)
Settlement Rate = 76.5%
Mediation Style(s)
Facilitative
Evaluative
Transformative
Mediation Style Description
While my mediation training at the Singapore Mediation Centre was facilitative, my mediation training at Harvard University was transformative.
I can adapt to the situation and adopt the necessary style
. My primary focus remains to understand and to facilitate so as to meet, as far as is possible, the interests of the parties.
Code of Professional Conduct
Singapore Mediation Centre's Mediator's Code of Conduct
Complaint Process
Via Singapore Mediation Centre
Professional Indemnity Insurance
Unavailable in Singapore
Feedback Digest
Latest Update 19 January 2018
Professional Affiliation
Fellow Member
of the
Singapore Institute of Arbitrators
Accredited Family Mediator
of the
Singapore Mediation Centre
Accredited Associate Mediator
of the
Singapore Mediation Centre
Fee Rate
S$400 per hour
for
mediation
of case
S$200 per hour
for
pre-mediation
review of case
Mediation Education and Training
Associate Mediator Accreditation at Singapore Mediation Centre
Family Mediator Accreditation at Singapore Mediation Centre
Mediation Program at Harvard Law School's Program on Negotiation
Mediation Teaching and Mentoring
Coaching
at
Singapore Mediation Centre
Assessing
at
Singapore Mediation Centre
Training
at Singapore International Mediation Institute
Mediation Publications
"Learning from the Hong Kong Experience to Propose a Mediation and an Apology Law for Singapore" in Singapore International Mediation Institute's Contemporary Issues in International Mediation (Volume 2, 2017)
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